Strategy Toolkit
Objectives
The Strategy Toolkit acts as your conflict management reference.
It includes the support of 11 experts, mediators and arbitrators who use laymen’s terms to demystify concepts that can sometimes be confusing or misunderstood, and who share true accounts that help you transition from just theory to things that are actionable.
Description
You will find :
The modules at a glance
Module 1 : Resolve conflicts differently
3 videos + 1 tip sheet + 1 Meet the Experts session
Explore techniques for prevention and alternative dispute resolution (ADR), hear our experts’ accounts and master the competencies necessary for resolving all types of conflict.
Don't miss our Experts !
Watch you emails to register for the four 90-minute sessions scheduled. Dates to be confirmed for Fall 2026.
Module 2 : Tips for improving workplace relationships
3 videos + 1 Meet the Experts session
Learn how to identify tensions and conflicts and discover the best practices to better manage difficult professional situations.
Don't miss our Experts !
Watch you emails to register for the four 90-minute sessions scheduled. Dates to be confirmed for Fall 2026.
Module 3 : Successful day-to-day negotiations
1 video + 1 tip sheet + 1 Meet the Experts session
Learn how to negotiate successfully! This module helps you master the art of negotiation with practical tools and advice from an expert.
Don't miss our Experts !
Watch you emails to register for the four 90-minute sessions scheduled. Dates to be confirmed for Fall 2026.
Module 4 : A clause for a good cause
1 video + tips for drafting clauses + 1 Meet the Experts session
Master the art of mediation and arbitration clauses and strengthen your expertise in contractual conflict management.
Don't miss our Experts !
Watch you emails to register for the four 90-minute sessions scheduled. Dates to be confirmed for Fall 2026.
Other information
Attestation and continuing education
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Review the full Strategy Toolkit and receive an attestation for 90 minutes’ participation.
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Take part in the Meet the Experts sessions and collect up to a maximum of 8 hours of continuing education.
Meet the Experts's replays
Please note that the sessions are not available for replay.
They are designed to be interactive events featuring peer discussions, live Q&A sessions, case studies, and expert commentary.
To maintain this dynamic and ensure a safe space for participants, no replays are available.
